Find answers to common questions about our cargo tracking services
How long does it take to update tracking information?
Our tracking system updates in real time, typically within 30 minutes of a status change.
What if my tracking number doesn't work?
Check the number against your receipt first. If it still does not resolve, contact customer service and we will trace it for you.
How can I get notifications about my shipment?
Register for SMS or email alerts on this site, or ask customer service to add them to your account.